Awesome. In the middle of a blizzard a live person answered the phone. Within three hours my tenant had heat and the situation was fixed. Professional, helpfuland always kept me well informed.Well done!
To the crew at Total Temperature Control -I just wanted to take a minute to thank you so much for your prompt, courteous and professional service yesterday. From Marcy and Jack’s kind patience & understanding of my crazy request (2 dryer vents on an hour’s notice) to Rob’s thorough problem solving and high quality work, our experience with your company was phenomenal. We will be recommending you to everyone we know.
I just wanted to let you know that the two service guys you sent to... Andover last week, Ryan and John, did an excellent job. I was impressed with their knowledge and professionalism, especially considering it was the first time they had seen the system in our parish center wing. Our problem was overheating in the chapel. They diagnosed the cause as being a cold draft inside the wall that the thermostat was mounted on, which caused the thermostat to read lower than the actual room temperature. They sprayed foam inside the wall to cut off the draft, and that seems to have fixed the problem. Thank you very much.
Dear Total Temp Staff,I just wanted to thank you for coming out to our house on a Saturday night after this cold winter. Losing heat with a 2 year old and a 1 year old gets difficult. Rob, your plumbing technician, was so courteous. He had my heat up and running in an hour. Thank you so much Total Temperature Control, thank you.
To reiterate what I just told John by phone, I was absolutely delighted by the professionalism and friendliness of Dave and Keith with a complicated and lengthy boiler installation. They arrived on the dot at 7:30, as arranged, and worked through virtually without stop until the job was completed, at 12:00 that night. No complaints, no impatience, just steady and knowledgeable work.
Dear Total Temperature Control,I just wanted to thank you. After the news that my child had health issues and needed special treatment, your men were here the next day installing a Guardian Air and a Carrier Infinity Air Cleaner. Your men were so sentimental to our baby’s needs. I would like to thank you and show my appreciation.
I called at 8am this morning and spoke to a very helpful woman who scheduled me for the afternoon. Ryan came out at 2:30pm, could not have been nicer or more efficient, and my A/C was fixed by 3:15pm! Could not recommend them more!